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  MicroMentor SIGAP UMKM

Ivonne Soejitno Mentor

Location Kota Surabaya, Jawa Timur, Indonesia
Mentor Industry Agriculture/Farming/Ranching
Languages spoken
  • English
  • German
  • Hindi
  • Bahasa Indonesia
  • Japanese
  • Korean
  • Mandarin
Recent Activity

How I can help

My professional background

I began my career in business management, but a few years ago, I was drawn to the OHES and Healthcare  space. I’ve always been skilled at bringing people together and working towards common goals. My experience successfully leading teams and managing stores led me to consider administration, and I’ve been building a career as a business OHES, Healthcare and Trading companies administrator for the last nine years.

In my current role at this companies Bangun Saftindo, Saimoe Broriz Gelantara and Ralum Indonesia, the efficiency of the offices has been a personal focus—especially as it relates to patient outcomes. I set and oversee goals related to department budget and patient volume. Last year, I worked with our IT department to implement a communication system for scheduling procedures and protocols to ensure that all departments were adequately staffed at all times. With our new online scheduling portal, we increased communication efficiency by 20%. To stay informed about their ongoing concerns, I hold regular meetings with my Directors and other staffs. In my role, I also manage marketing and advertising efforts on behalf of this companies.I successfully managed executing a major project with strong time management skills and excellent communication with several stakeholders. And I was able to complete a project that was projected to take an entire quarter in half the time because of my organizational skills.

I’ve been really enjoying that part of my work and I’m especially interested in bringing the experience I’ve gained as well as my commitment to efficiency to the team at this companies. Outside of the office, I’m an avid reader and I love to hike. On weekends, you might find me exploring hiking trails in the Malang, Pasuruan, Mojokerto, Sidoarjo and Surabaya area.

EXPERIENCE

SENIOR CHANNEL BUSINESS REPRESENTATIVE

Ralum Indonesia,

12/2012 – present

Relationship management for a small set of the channel partners proactively build a regular cadence of relationship-building; responsible for “partner peering” exercises which allow WSO Networks to have more relationships across the partner organization

Work at a “deal level” in order to manage the Partner pipeline and to provide weekly tactical support on order processing and order management; ensure purchase orders flow through the partner and distributor to WSO Networks Operations in a timely manner according to Sales forecasts in ASEAN Area

Interface with current reseller partners on a daily basis via telephone, email, and face-to-face in order to educate partner on the WSO Networks Partner program and our enterprise security platform value proposition

Work with Country leadership (Sales, SE, Marketing, Channel) in a collaborative manner to build Partner Business Plans. Ensure the right cross-functional and decision-making stakeholders at the Partner are involved in the Business Plan process and sign-off on its

Hold regular business planning sessions within channels in order to continually build our network within the partner and to increase our influence within and across the partner organization; establish and develop broad, key partner management relationships

Develop and lead Quarterly Business Reviews (QBR) with cross-functional stakeholders and leaders from both organizations to measure progress against mutual business objectives

Product training; sales training; competitive positioning; Alliances leverage, etc

NEW BUSINESS REPRESENTATIVE

Saimoe Broriz Gelantara,

06/2020– present

Performs responsibilities of an absent co-worker; when assigned

Partners with management to identify trends and efficiencies, and recommend process improvements

Develop strategies around customers with the most growth potential

Provide cost factors, rates, service, equipment and technical data to market principalsMeet the department’s production standards for measuring the quality and quantity of work processed

Answer inbound calls and provide customer service to external and internal customers

Provide market feedback

BUSINESS REPRESENTATIVE

Bangun Saftindo,

10/2009 – present

In conjunction with the respective Regional Sales Manager, develop objectives for performance evaluation as well as incentive measurement

Receives direction and assistance from Manager in non-routine matters

Works with special performer groups

Support Area Manager to manage area projects

Deliver the incentive payments to the vendors and management

Provides market intelligence and territory opportunity information, maintains CRM data as part of the process

Supervises assistant

EDUCATION

WIDYA MANDALA UNIVERSITY

Bachelor’s Degree in Food Technology (Undergraduate)

SKILLS

Very strong oral and written communication skills in areas of public speaking and report generation

Ability to initiate, develop, and maintain positive relationships in a professional manner

Possess the ability to be highly self driven and motivated and innovative

Detail oriented

Negotiating skills - able to negotiate with diplomacy

Able to communicate effectively in English; both verbal and written form

Excellent verbal and written communication skills in order to effectively articulate complex contract issues and compose original correspondence and reports

Agricultural experience or background knowledge is strongly beneficial

Capable of taking direction from more than one supervisor

Hold yourself and others accountable for a high level of performance and integrity.


How to work with me

What I can offer

Define what mentees want out of mentees career and what mentees need to learn to get there.

Approach a mentor relationship as if it's a business friendship

Start with mentees own professional network. I often already have mentors who provide advice in various ways, and all it takes is a little effort from me to grow that connection into an ongoing relationship.

My expectations for a successful mentoring relationship

Mentees and mentors can expand their knowledge and skills, gain valuable advice from a more experienced person, and build their professional networks. And both partners can improve their communication skills, learn new ways of thinking, and, ultimately, advance their careers.

How entrepreneurs can prepare before we start

I think the first step to being a good mentor for me is understanding the problems facing our mentees today – problems that you probably faced yourself at some point as like financial understanding and management, managing, to not lose focus, developing connections and relationships within the industry and partners, meeting expectations, promotion and recommendation letter.